Shipping policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing an order.

Order Processing Time

All orders are usually processed and shipped within 24 hours of successful order confirmation.
Orders placed on weekends, public holidays, or during high-volume sale periods may require additional processing time.
In certain cases, verification or availability checks may slightly delay dispatch.

Once your order has been shipped, you will receive shipping/tracking details via the contact information provided during checkout.

Delivery Timeline

Estimated delivery timelines may vary depending on:

Customer location
Courier partner availability
Weather conditions
Local transportation issues
Festivals, holidays, or operational delays

Typical delivery estimates:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–8 business days
Remote Areas: Delivery may take longer depending on courier coverage

Please note that these are estimated timelines and not guaranteed delivery dates.

Delays & Exceptions

While we work hard to ensure timely delivery, delays can occasionally happen due to circumstances beyond our control, including:

Courier partner delays
High order volume
Natural conditions or disruptions
Incorrect or incomplete shipping details provided by the customer

In such situations, we request customers to remain patient while the shipment is in transit.

Shipping Address Responsibility

Customers are responsible for providing:

Correct shipping address
Accurate phone number
Complete delivery details

We are not responsible for failed deliveries or delays caused by incorrect information entered during checkout.

Tracking Information

Once your order is dispatched:

Tracking details will be shared through SMS, email, or WhatsApp (depending on availability).
Tracking updates may take some time to reflect after shipment pickup.

Failed Delivery Attempts

If the courier partner is unable to deliver the package after multiple attempts:

The order may be returned back to us.
Re-shipping charges may apply for reattempted deliveries.

International Shipping

Currently, we may or may not offer international shipping depending on operational availability. If international shipping is available, delivery timelines and shipping charges may vary based on destination country and customs processing.